Ordering Instructions and Guidelines

Order and Payment Terms.
 Your order for products and/or services is not valid until accepted by us. Your payment for products and/or services must be received in full before our acceptance of your order and our shipment of products and/or services to you. We accept valid Visa, MasterCard, American Express and Discover cards as payment. We do not accept cash or COD under any circumstances.

Shipping, Handing and Delivery.
We currently ship to all 50 states located within the United States of America and to all United States Military Addresses around the world. We also ship to all United States Territories, and Canada. 

Most orders will ship within 72 hours of acceptance of your order. Some orders may take longer based upon product quantity and availability. We will normally ship your products via US Postal or UPS Ground. However, in our discretion, we may choose to ship your products via another reputable carrier. Some larger orders may ship directly from the manufacturer in which case the manufacturer may ship your products via the shipper of its own choosing. However, most orders will ship from our warehouse located in Johns Creek, Georgia. 

You are responsible for paying all shipping and handling charges that apply. Please reference the chart located on our web site for applicable shipping and handling rates. PLEASE NOTE THAT SHIPMENTS TO ALASKA, HAWAII, AND THE UNITED STATES TERRITORIES, OVERSEAS US MILITARY ADDRESSES, AND CANADA WILL INCUR SLIGHTLY HIGHER RATES THAN THOSE POSTED ON OUR web site. 

Due to a large volume of orders placed during major gift-giving holidays, delivery times may be delayed a few days. We will take all responsible steps to make certain that your order is delivered as promptly as possible.

For large orders, please be aware that you may receive separate packages on different days. Do not be alarmed if your order is not complete in one box!

The "Target Date" on the order form is not a promise from us to deliver your product exactly by that date! It is for our information while processing the order. We will make every effort to meet your "Target Date."

Damaged Merchandise: If your item is damaged when you receive it, you must report the damaged item to us within 24 hours of getting your item. If you receive your item on a Friday, you must contact us by the end of business the following Monday.

Placing an International Order

Alaska, Hawaii, overseas Military addresses and U.S. Territories please add $3.50 to the shipping charge shown on your order, and Canadian Orders will add $5.00 to the shipping charges shown on your order. Note that items that show a delivered price are for continental US only. Normal shipping in accordance to the above chart will also apply.

Duties

International customers will be responsible for payment of any applicable duties at the time an order arrives at its destination. You must contact your local Department of Commerce for any duty and taxes that may be added. Internet Shops Inc. orders only include the cost of the item(s) and the shipping. Any duty or taxes may be added at the time of delivery.

International Returns

Items must be unused in the original packaging. The customer is responsible for any additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for warranty replacements. The customer is also responsible for any duty, tax or brokerage fees and insurance for replacements. Closeouts, custom, orders or demo items are not returnable either domestically or internationally.

If you have questions regarding international shipping or returns that are not covered here please email your questions to support@endtouchmovies.net


Privacy Policy

This Privacy Policy will tell you what information we collect, how it is used and what your choices are. By using the End Touch Movies, LLC (“End Touch Movies” or “ETM”) website, you agree to acceptance of this Website Privacy Policy. Please read the following carefully before using the site.
Information Collection and Use Information We Collect When you view End Touch Movies’ website, you do so anonymously. We do not collect any personal information that identifies you unless you specifically provide us with that contact information voluntarily. Personal information includes information that is unique to an individual, such as a name, address, social security number, e-mail address or telephone number. The only personal information that End Touch Movies obtains through its website is supplied voluntarily by website visitors. By submitting personal information, you grant End Touch Movies the right to transmit, monitor, retrieve, store and use your information in connection with the operation of the website. Personal information is always stored in a secure database. You might be asked to provide personal information, such as demographic information, if you choose to complete any of the online forms used for event registration, special events and promotions, appointment requests, login to personal information and to provide feedback. The information required to complete the transaction is noted on each specific form. Additional questions might be included to help us improve the services we offer.

How We Use This Information

End Touch Movies uses the information you provide to fulfill online requests, process credit card information and respond to customer service inquiries or in other ways as required by law.

Requested information on voluntary forms is used to provide the services that you request, such as event registration, special events and promotions, appointment requests, login to personal information and to provide feedback.
Only authorized staff at End Touch Movies have access to your information, including those who need the information provided to perform a specific task.

Data Security

End Touch Movies makes every effort to ensure that your personal information remains as secure as possible. Accordingly, we prevent unauthorized access by a secure firewall and use of security technologies to protect the integrity and privacy of any personal information you provide.
As an additional security measure, your personal information is also encrypted during transmission by Secure Socket Layer 128-bit encryption software. (Encryption is a common method used to transmit sensitive data across the Internet. Encryption temporarily makes the text unreadable during the time it is being transmitted over the Internet.) This is an industry standard.
Although we endeavor to protect your personal information, End Touch Movies cannot warrant the security of any information you transmit to us through online applications, and you do so at your own risk. Depending on the nature of the inquiry, your communication could be discarded or archived. If you wish, you can contact us instead by telephone at the numbers provided throughout our site.

Online Forms

Forms provided on End Touch Movies website are meant for feedback or general purposes only, End Touch Movies is not responsible if unauthorized parties gain access to the confidential information shared in the online forms. To protect your privacy, please do not use online forms to communicate information that you consider confidential.

Newsletter/Press Release Subscriptions

If you subscribe to a newsletter, publication, press release or RSS feed published by End Touch Movies and distributed by e-mail or RSS feed, we will maintain your e-mail address in a private distribution list. Messages sent electronically do not reveal recipients' e-mail addresses or any other personal information.

End Touch Movies will only send messages to those who have opted to subscribe and who have provided their e-mail address to us directly.

E-mail Information

Occasionally, we will request personal information from you in order to deliver requested materials, respond to you questions or provide information. End Touch Movies retains personal information on file but does not share, sell, license or transmit this information with or to third parties or external vendors unless required to do so by legal, judicial, or governmental proceedings. If you e-mail us, your e-mail information will not be used outside of this system without your permission. We do not use your e-mail address for any other purpose.

Please note that e-mail is considered a nonencrypted (and therefore unsecure) form of communication and it can be accessed and viewed by others without your knowledge and permission. For that reason and to protect your privacy, please do not use e-mail to communicate information that you consider confidential.

Cookies

The End Touch Movies website uses “cookies” to determine the number of times a page on the website has been accessed. Cookies are small computer files that a website can transfer to your computer. Examples of information we collect include how often someone visits our site and their activities while on our site. We use this information in the aggregate to understand how our visitors as a group use different resources. These reports do not contain any personally identifiable information.

Most Internet browsers automatically accept cookies, but you can set your browser to refuse them or to alert you when they are being sent. You can access the information on the End Touch Movies website without enabling cookies in your browser.

Third-Party Vendors/Content Providers

End Touch Movies occasionally will engage reputable third-party vendors to help us manage our website, provide content and information and enable us to interact better with our patients and visitors. End Touch Movies never shares any personally identifiable information you provide when requesting information with third parties, except as required by law.

Links to External Websites

This Website Privacy Policy applies only to the End Touch Movies website. In order to provide website users with other helpful information, the End Touch Movies website contains links to other websites. However, End Touch Movies provides no authority over external organizations’ websites and this policy does not apply to external sites that are provided as links. We encourage you to read the Privacy Policies on any external websites before providing them with personal information.

Changes to This Policy

End Touch Movies reserves the right to change or update this Website Privacy Policy from time to time without notice, so please review it periodically to keep informed of any changes